Shipping policy

KEZA currently ships within Australia, New Zealand, and the United Kingdom.

All orders are processed within 2–3 business days and shipped from Australia via Australia Post.

Estimated delivery times:

Australia

• Standard shipping: 2-8 business days

• Express shipping: 1–3 business days

New Zealand

• Standard shipping: 4–8 business days

United Kingdom

• International delivery: 6–10 business days

Once your order has been dispatched, you’ll receive a tracking number via email.

Please note:

• Delivery timeframes are estimates and may vary depending on your location.

• KEZA is not responsible for delays caused by couriers or for delivery issues resulting from incorrect or incomplete addresses provided at checkout.

Lost or delayed parcels
If your parcel appears delayed or lost, please contact the courier directly using your tracking number. If you need further assistance, feel free to reach out to us at hello@keza.com.au

Peak periods
During sale or peak periods, processing and delivery times may be slightly longer.